Privacy Policy for raterelay.net

Effective Date: 31/10/2023

1. Introduction

This Privacy Policy outlines how raterelay.net ("we," "our," or "us") collects, processes, uses, and protects your personal data when you visit our website. We are committed to ensuring that your privacy is protected and we comply with the European Union General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Contact Information

If you have any questions or concerns about our privacy practices, you can contact us at:

Email: foosupport@raterelay.barnet

3. Information Collected by Our Hosting Provider

Our hosting provider, Cloudflare, may collect information that is necessary to host our website. For more information about the data collected by our hosting provider, including the types of data collected and how it is used, please refer to our hosting provider's Privacy Policy and GDPR Compliance FAQ.

4. Cookies

Our website uses cookies to improve your experience. By using our website, you consent to our use of cookies in accordance with the terms of this policy. Our website uses cookies provided by our hosting provider, Cloudflare, including the "cf_clearance_xxx" cookie. This cookie is necessary for the operation of the website and serves the following purpose:

"Clearance Cookie stores the proof of challenge passed. It is used to no longer issue a challenge if present. It is required to reach an origin server.The Cloudflare cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in your web application, and it does not store any personally identifiable information."

For more information about cookies, their purposes, and how to manage them, please refer to our Cookie Policy.

5. Data Processing Details

We collect and process personal data for the following purposes:

• Providing you with the services and information you request from us.
• Administering and improving our website to ensure a seamless and customized user experience.
• Communicating with you, including responding to your inquiries and providing customer support.
• Legal compliance and protection of our rights, including safeguarding against fraudulent or unauthorized activities.
• Marketing and promotional purposes, with your consent, where required by law.

We process personal data based on the following legal bases:

• Your consent, where applicable and required by law.
• Performance of a contract with you, such as providing requested services.
• Compliance with legal obligations, such as data retention and reporting requirements.
• Our legitimate interests, including website improvement and protection against fraudulent activities.

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to erasure of your data under certain conditions.
• The right to restrict processing of your data under certain conditions.
• The right to data portability to receive your data in a structured, commonly used format.
• The right to object to processing based on legitimate interests or for direct marketing.
• The right not to be subject to automated decision-making, including profiling.

If you wish to exercise any of these rights, please contact us using the provided contact information.

7. References

• Hosting Provider Privacy Policy
• Hosting Provider GDPR Compliance FAQ

8. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data handling practices or legal requirements. When we make changes to this policy, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information.

9. Cookie Policy

This section outlines our use of cookies on the website and provides information on how to manage and delete cookies in different web browsers.

Types and Purposes of Cookies

We use Cloudflare cookies for security and performance purposes. These cookies do not store any personally identifiable information and are essential for the proper functioning of our website.

How to Delete Cookies

If you wish to delete cookies stored on your device, you can do so by following the instructions for your specific web browser. Here are instructions for some commonly used browsers:

Google Chrome:

To delete cookies in Google Chrome:

1. Open Google Chrome.
2. Click on the three vertical dots in the upper-right corner to open the menu.
3. Go to "More tools" and then select "Clear browsing data."
4. Choose the time range for which you want to delete cookies.
5. Select "Cookies and other site data."
6. Click "Clear data."

Mozilla Firefox:

To delete cookies in Mozilla Firefox:

1. Open Mozilla Firefox.
2. Click on the three horizontal lines in the upper-right corner to open the menu.
3. Go to "Options" and then select "Privacy & Security" from the left sidebar.
4. Under the "Cookies and Site Data" section, click "Clear Data."
5. Select "Cookies and Site Data" and click "Clear."

Safari:

To delete cookies in Safari:

1. Open Safari.
2. Click "Safari" in the top menu bar.
3. Choose "Preferences."
4. Click the "Privacy" tab.
5. Click "Manage Website Data."
6. Select the website whose cookies you want to remove.
7. Click "Remove" or "Remove All" to delete the selected cookies.
8. Confirm your choice when prompted.

Please note that the steps to delete cookies may vary depending on the browser version you are using. For more detailed instructions or information about other browsers, consult the browser's official support documentation.